4 ThoughtStormz Symposium - Berkan

Berkan dissented with some of what had been said before:

• Tools are not media.
• The "naive user/power user" distinction is not a good one.
• Tools should be made to fit the user's life, not the other way around.
• Goal-driven design is the way to approach the subject, and the needs of the user should be the starting point.
• Problems such as the semantics of delete should be resolved by evaluating tools in terms of how they reduce cognitive uncertainty.

Podcast 4: ThoughtStormz - Berkan (8 min 19 sec @ 48kbps)